Terms and conditions

All products are tested working before being shipped.  In the event that you somehow receive a defective item, Prepper Radios will replace the item upon receipt and confirmation of the issue.  Return shipping is the responsibility of the client.  If your item is damaged from shipping, please contact Canada Post for instructions on opening a claim.

All sales are final.  No refunds. Special order items require payment in full in advance and are 100% non refundable upon cancellation.